For the purpose of these Terms and conditions, where "EVM" is used it shall refer to "Eurovanman Man and Van Services", trading as "Eurovanman Removals", or any alternative subcontractor provided by Eurovanman Man and Van Services Ltd. "You" or "The Customer" refers to any persons hiring the services of EVM.
When booking, you agree to be bound by these Terms and Conditions.
EVM reserve the right to carry out your removal using a sub contractor if necessary, without specifically informing you in writing, email or by phone. Where any SubContractor is used, they will have been personally vetted by the director of EVM to ensure that they have the necessary skills and qualifications and the correct insurance to safely carry out your work to the highest possible standards.
EVM reserve the right to charge a minimum fee for the first hour of a job when charging hourly rate, to cover the costs and time of the journey to and from the job.
EVM reserve the right to withdraw or change any quote, only where the job is not as described in writing by the customer.
EVM will always complete a job that has been quoted for, for the fee quoted, if the job is as described.
EVM will only provide a quote in writing or via email, and no fixed quotes can be given by telephone.
Whilst EVM always do our best to be on time, we cannot be held responsible for delays caused by events outside of our control.
If you book Eurovanman Man and Van to complete your job, the removals team attend, and you no longer require their services there will be a £50 call out charge plus £20 for each extra man booked, increasing at a rate of £2 per mile from our depot locations (Croydon and Enfield).
EVM will charge our standard hourly rate in addition to any agreed fee for a job when we are kept waiting without prior arrangement.
EVM have extensive insurance policies to protect you and your possessions when using our services. However, your goods will not be insured if they have not been correctly packaged. It is for this reason that all breakable, electronic or fragile items must be packaged and boxed before the arrival of our removals team. EVM RESERVE THE RIGHT TO REFUSE TO MOVE ANY UNPACKED ITEMS.
EVM regret that we are unable to transport any goods of a hazardous nature including but not limited to gas canisters, paint, live ammunition or explosives, petrol, diesel or any other flammable liquids.
EVM are neither insured nor qualified to install or disconnect any kind of domestic appliance. Please ensure that domestic appliances have been disconnected and emptied in advance of your removals team arriving.
EVM reserve the right to charge a small, deposit for the booking of any removal at our discretion. This deposit is non refundable where you give less than 7 days notice for cancellation, regardless of the reason for your cancellation. Should your moving date be changed, your deposit can be transferred to your new moving date and will not be lost.
EVM will always charge a deposit on European jobs to cover the cost of the ferry or Eurostar booking and this is not refundable.
Where EVM charges a deposit for a removal, if for reasons including but not limited to bad weather, natural disaster, mechanical failure, war or terrorism we are unable to attend your removal, your deposit will be returned to you.
EVM reserve the right not to complete any work and to charge a call out fee if your property is in an unhygienic condition - e.g. if there are human or animal feces in the property, or vermin living within it. Should EVM attend any property where the signs of criminal activity are evident, including but not limited to syringes and hypodermic needles, the police will be called immediately.
Once Eurovanman and you the customer agree a price for your removal solely on the information you provide and once arrived at your premises it is not as stated i.e. more furniture or stairs etc. Eurovanman have the right to add additional charges/fees to you the customer.
Eurovanman use Mercedes Sprinter long wheel base high top vans. The weight capacity when fully laden/loaded is 3.5 tons. EVM are strictly bound by weight rules when travelling on ferries and if once weighed the weight exceeds 3.5 tons charges are incurred. You the client are responsible for these charges at the rate in UK sterling of £0.50p per extra kilo. Should the weight exceed 3.5 ton Evm will provide proof of excessive weight.
When booking Eurovanman Man and Van you agree to these Terms and Conditions.
Eurovanman recently shipped our 4 race bikes and goods from Cartagena (Spain) back to London (Kennington). He was on- time,polite,quick and very efficient. Being able to track where our bikes were at …
A massive thank you to William for all his help with my move to Belgium. An excellent service and a great driver and very reasonable prices. I called 3 days before I needed to move and received an qui…
When Eurovanman turned up with his van to help me move house, I realised I had totally underestimated how much 'stuff' I had and I was convinced that I would never fit everything in; a bit of a downer…
After enduring the countless pricing, packaging, convoluted small print and uncaring attitude of a large supposedly reputable removal company, I was delighted to be pointed in this direction. Excepti…
Thanks once again guys, moved me and my belongings from Romford to Bremen Germany in little under 18hrs, everything went smoothly, highly reccommend to anybody who may need you
Don't look anywhere else, this is the company to use, 3 Large vans turned up when they said, all Men where polite and courteous, loaded my home and precious possessions safely and securely within 2 ho…
Thank you William for your help Saturday. Cannot recommened enough.
Thank you Eurovanman (Andrew) for taking my shipment at such short notice from Croydon to Dublin. Cannot believe that within 90 minutes of calling, you we're loaded and ready to leave for Ireland. Tru…
Many thanks to Andrew for the most cheerful,efficient,removal experience,on time for the pickup and delivery.The tracking facility is interesting and enabled us to get there (only just) before you,in …
Thank you Eurovanman for an unbeatable price. Your discount dates are 1st rate. An excellent idea. I will more than gladly share your company details with my friends and hope to use you again. Barry